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General questions
What is SendExpert?
Customer support questions
How can I contact you?
Do you provide support via phone?
Do you provide personal manager services?
Questions about database subscribers
Do you provide a base for email-mailings?
In what format can the subscriber base be imported?
Email-mailings questions
Can I make free email-mailings using the SendExpert service?
The status of my mailing is "Sent for Administrator`s review". What is it?
How long does the mailing moderation (Administrator`s review) take?
Can I send my emails without Administrator`s review?
What name and return email address will be displayed in the letters I sent?
Why did the letters I sent get into SPAM?
Financial questions
What payment methods are available?
Can I pay by wire transfer?
What accounting documents are issued when paying by bank transfer?
How quickly will my balance be recharged?
Why can`t I issue an invoice for less than 600 UAH?
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